Privacy Policy for evitnelle.sbs

Thank you for visiting evitnelle.sbs. This Privacy Policy explains how Suisse Roadkey (“we”, “us”, “our”) processes personal data when you visit, interact with, or use our website and related services that help you purchase the Swiss motorway e‑vignette. By using evitnelle.sbs, you acknowledge that you have read this Policy and agree to its terms.

1. Introduction and General Provisions

We operate evitnelle.sbs from Switzerland to provide a secure, user‑friendly flow for obtaining the Swiss e‑vignette. For the purposes of the GDPR and other applicable laws, we are the data controller for processing described here. This Policy sets out the categories of data we collect, the legal bases we rely on, the purposes of processing, how long we keep data, and your rights and choices.

2. Data We Collect

Personal data you provide: name, email address, license plate number, country of registration, and limited billing information. Full payment card data is handled by our payment processors and is not stored on evitnelle.sbs.

Technical and usage data: IP address, device identifiers, browser and OS information, language settings, referring URLs, pages viewed, and timestamps. We also log requests for security (e.g., abuse prevention and diagnostics).

Cookies and similar technologies: evitnelle.sbs uses essential cookies to keep sessions, store preferences, and protect forms, as well as optional analytics cookies (only with your consent) to understand aggregate usage and improve our service. See our Cookies Policy for details.

3. How and Why We Use Data

To process your e‑vignette assistance request and send a confirmation to your email.
To provide support via admin@evitnelle.sbs and improve our flows and help content.
To protect against fraud, abuse, and security threats to evitnelle.sbs and our users.
To comply with legal obligations and respond to lawful requests by authorities.
With your consent, to conduct analytics that help us measure performance and enhance usability.

4. Sharing with Third Parties

We share limited personal data with service providers who assist in operating evitnelle.sbs (cloud hosting, payment processing, analytics, error monitoring, and customer communications). These companies are contractually bound to confidentiality, implement appropriate security measures, and may process data only following our documented instructions. We may also disclose data when required by law, a valid legal process, or to protect our rights and users.

5. Use of Third‑Party Services (Analytics and Advertising)

We may use privacy‑respecting analytics solutions, such as Google Analytics configured to honor consent signals. These tools can place cookies or read pseudonymous identifiers to provide aggregated insights. If we use advertising networks, they will operate under their own policies and applicable law; we implement consent so optional tools load only after you agree on evitnelle.sbs.

6. Retention and Security

We keep personal data only as long as necessary for the purposes stated or as required by law (for example, accounting or tax records). We protect data using encryption in transit (HTTPS), and where applicable, encryption at rest. Access to systems is restricted to trained personnel on a need‑to‑know basis, using strong authentication and audit controls. When data is no longer required, we delete or irreversibly anonymize it following industry standards.

7. Your Rights

Depending on your location, you may have rights to: (i) request access to personal data we hold about you; (ii) request correction of inaccurate or incomplete data; (iii) request deletion; (iv) request restriction of processing; (v) object to processing where we rely on legitimate interests; and (vi) request portability of data provided by you. You can also withdraw consent at any time for optional processing such as analytics. To exercise these rights, email admin@evitnelle.sbs. We will verify your identity and respond within deadlines required by law. California residents may submit CCPA requests and, if desired, use an authorized agent; we do not discriminate for exercising these rights.

8. Children’s Privacy

evitnelle.sbs is not intended for children under 13 (or the equivalent age in your jurisdiction). We do not knowingly collect personal data from children. If you believe a child has provided personal data on evitnelle.sbs, please contact us so we can promptly take appropriate steps.

9. Changes to This Policy

We may update this Privacy Policy to reflect legal, technical, or operational changes. If we make material updates, we will provide additional notice where appropriate. The “Last updated” date below indicates the latest revision. Continued use of evitnelle.sbs after changes become effective means you accept the revised Policy.

10. Contact Information

If you have questions, concerns, or wish to exercise your rights, contact Suisse Roadkey, Rue de la Barre 6, 1005 Lausanne, Switzerland. Email: admin@evitnelle.sbs. Your use of evitnelle.sbs signifies your agreement to this Privacy Policy.

Last updated: 2025-09-24